+1-855-211-0932 (ID:248717)
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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A context menu will open. It includes thorough info about all the operations that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of how-to video clips explaining how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, have a glimpse at our comprehensive FAQ database, which contains questions asked by actual individuals and offers practical solutions. We constantly update our FAQ section with new questions & answers so as to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can get in touch with our fantastic team of tech support engineers available 24x7x365 and eager to assist you with any problem. Each trouble ticket you open will be replied to within 60 minutes (the average response time is about twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 248717

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com